Security and Data

Current data use

Pitchside currently collects website enquiries, launch-list submissions and account-deletion requests. This helps the team respond to users, understand launch demand and manage support requests.

Data handled before launch

• Waitlist and contact form submissions: name, email, intent, message and source page.
• Account deletion requests: email, platform, reason, request date and status.
• CMS media uploads used to publish website pages and articles.
• Beta footage and analysis data handling will be documented before public app access expands.

Before public launch

• Payment handling, subscription terms and refund wording need to be finalised before checkout is enabled.
• Footage retention, deletion and support processes need to be confirmed before broad public app access.
• Third-party processors will be described in the privacy materials when the app workflow is ready for public launch.

Contact

Security, privacy or deletion questions can be sent through the contact page. Account deletion requests can also be submitted through the account deletion page.